Returns

Our goal is for you to be 100% satisfied with your purchase from SSEOM.

If for any reason you are not satisfied we would be happy to assist you. Please email: sseom.brand@gmail.com

Please note: We do not accept returns for SSEOM products not purchased from www.sseombrand.com

 

RETURNS

Item(s) purchased from www.sseombrand.com must be returned at the customers expense in new, unused condition with original tags still attached, within 15 days of receiving the shipment, in order to receive a refund. 

To return an item(s) for a refund just send it to the address below accompanied by the form included in your shipment with your order number and a reason why the item(s) is being returned. A refund will be issued in the original form of payment within 2-3 business days from when the return is received. Please note that we can not refund the original shipping charge with the exception of faulty or incorrectly shipped items. Any item(s) purchased on sale or at a discount are final and cannot be returned for a refund.

Returns should be shipped via insured traceable mail in a secure package to the following address:

SSEOM 

C/ PERE IV, 346 BAJOS, 08019, BARCELONA, ESPAÑA

 

EXCHANGES

We do not exchange product or modify orders once it has been placed. If you purchased an item from www.sseombrand.com and would like something else, a new order will need to be placed. A refund will be issued in the original form of payment within 1-2 business days of us receiving the return.

 

SALE ITEMS

Any item(s) purchased on sale or at a discount are final and cannot be returned for a refund.  If we receive a returned sale or discounted item, we will either refuse the delivery or return it at the customers expense.  No refund will be issued.